Truck routing by address
We run the job from Madison, about 18 miles up the road, so we ask for your address up front to route the truck properly rather than guessing.
Hazel Green, Madison
Hazel Green homes mostly date to 1989, built with standard torsion setups now near end of cycle life. We drive out from Madison, 18 miles away, to fix them.

On the truck
Most houses out this way went up around 1989, which puts them squarely in the era when single torsion springs on a center bracket were the standard setup for a two-car door - not the dual-spring systems you see on newer builds. We carry torsion springs sized for that standard 7-foot door height and the matching steel shaft, because that's what we pull up to most often in Hazel Green. What we don't stock on the truck is anything custom: odd-width doors, wood doors from a later remodel, or springs wound for a non-standard drum. If your door's been swapped out since the house was built, we may need a day to get the right spring in, and we'll tell you that up front instead of forcing a part that's close enough.
Pricing
We don't post a flat number here because spring size, door weight, and whether you need one spring or two all change the job. A single torsion spring on a standard door is a different bill than a double door with two springs both near failure - and on a house from 1989, if one spring is going, the other usually isn't far behind. We'll give you the number before we start, not after the door's apart on your driveway.
Booking
Call and tell us the door's age if you know it, or just the house's build year if you don't - on a 1989-era Hazel Green home, that alone tells us a lot about what's probably on the other side of the door.
We run the job from Madison, about 18 miles up the road, so we ask for your address up front to route the truck properly rather than guessing.
See our Hazel Green page for what else we handle in the area, or check spring repair in Madison if you're closer to town.
The repair
A torsion spring job on a standard door from this era is a straightforward swap once we're on site - unwind the old spring, measure the shaft and drum, wind in the replacement to the right number of turns for the door's weight. Where it gets slower is corrosion. Hazel Green sits in the same cold-moderate climate band as the rest of the service area, which means winter humidity and temperature swings work on exposed torsion hardware over three decades. A spring that's original to a 1989 door has usually seen enough cycles and enough weather that the shaft bearings and end bearing plate need a look too, not just the spring itself.
Job timing
Most single-spring jobs on a standard door run under two hours once the truck is parked and the right spring is in hand.
Double-spring jobs take longer, mostly because we check both springs' wind and tension rather than just swapping the broken one and leaving a thirty-year-old partner spring to fail next month.
If the track or rollers need attention too - common on doors this age - that adds time, and we'll walk you through why before we touch anything extra.
Watch-outs
On a door built around 1989, the spring rarely fails alone. The bearing plate and center bracket have usually absorbed the same thirty-plus years of cycles, and a worn bearing can snap a brand-new spring in a matter of months if we don't catch it. We'll tell you plainly if that's what we're seeing - replacing just the spring and ignoring a seized bearing is a callback waiting to happen, and we'd rather lose that extra charge now than have you call us back in six weeks with the same door down.
Questions
Houses in Hazel Green mostly date to around 1989, and that build era standardized certain door heights and single-torsion-spring setups. Knowing the house's age helps us bring the right spring size on the first trip instead of guessing or making a second run.
No. We work out of Madison, about 18 miles away, and drive out to Hazel Green for calls. There's no local depot here, so we ask for your address when you call so we can route the job properly.
Hazel Green sits in the same cold-moderate climate band as the rest of our service area. Temperature swings and winter humidity don't cause a spring to snap on their own, but over decades they add wear to the shaft and bearings that shortens a spring's working life.
If the spring failure exposes a bent shaft, a cracked center bracket, or a door that's been remounted off its original hardware, replacing the spring alone can be a short-term fix. We'll tell you if that's the case rather than install a spring we don't trust to hold.
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Madison Garage Door Co repairs and installs garage doors, springs and openers in Madison, AL and the surrounding area.